General Terms and Conditions
ARTICLE 1. APPLICABILITY OF THE GENERAL TERMS AND CONDITIONS 1.1 These General Terms and Conditions govern all offers, orders, agreements, and other legal relationships between the Buyer and the Seller concerning the use of the Website and the purchase and sale of Products via the Website.
ARTICLE 2. FORMATION AND CONTENT OF THE AGREEMENT 2.1 An Agreement is concluded after the Seller has accepted an Order from the Buyer, placed on or via the Website, according to the specified steps. 2.2 The Seller reserves the right to refuse an Order in certain cases, such as exceeding a certain value, incorrect information, or previous payment issues of the Buyer. 2.3 The Agreement is retained and can be accessed by the Buyer via his/her account or upon request from the Seller. 2.4 The Agreement, including security and privacy on the Website and these General Terms and Conditions, constitute the entire agreement between the Buyer and the Seller.
ARTICLE 3. DELIVERY METHOD AND DELIVERY DATES 3.1 Shipment is carried out via a carrier designated by the Seller. 3.2 The Seller will ship the Products within fourteen (14) days after the conclusion of the Agreement to the specified address of the Buyer, provided that the Purchase Price has been received. 3.3 Delivery dates are based on information at the time of concluding the Agreement and may depend on third parties. 3.4 The Buyer will be notified within 14 days of any delays or inability to execute an Order, whereby the Buyer can terminate the Agreement free of charge. 3.5 The risk of damage or loss passes to the Buyer upon delivery.
ARTICLE 4. PRICE AND PAYMENT 4.1 Prices are in euros, including VAT and excluding shipping costs. These are stated separately when placing the Order. 4.2 The Seller may adjust prices without prior notice. The prices at the time of placing the Order apply. 4.3 Payment can be made according to the methods indicated on the Website, after delivery. 4.4 Any errors in payment details must be reported immediately to the Seller. 4.5 In case of exceeding the payment term, the Buyer is in default, with statutory interest being due.
ARTICLE 5. RIGHT OF WITHDRAWAL 5.1 The Buyer has the right to return the Product within 14 days after receipt, provided it is unworn, undamaged, and in its original packaging. Discounted items cannot be returned. 5.2 The Seller will refund the Purchase Price within 30 days after termination of the Agreement.
ARTICLE 6. FORCE MAJEURE 6.1 The Seller is not liable for delays or non-delivery due to circumstances beyond his control, such as war, strikes, transport problems, etc. 6.2 In case of force majeure, the Seller can execute the Agreement within a reasonable period or partially or entirely terminate it without compensation to the Buyer.
ARTICLE 7. COMPLAINTS 7.1 The Seller's contact details can be found on the Website. 7.2 The Buyer must inspect the Product upon delivery and report any complaints within a reasonable period in writing and in full to the Seller. 7.3 The Seller will respond to received complaints within 14 days and inform the Buyer about the handling period if necessary. 7.4 Minor deviations and complaints considered acceptable are not justified. The Seller is not liable for damages resulting from such complaints. 7.5 The Buyer will cooperate in case of a product recall and immediately inform the Seller of possible safety defects.
ARTICLE 8. INTELLECTUAL PROPERTY RIGHTS 8.1 All intellectual property rights regarding the Products are owned by the Seller. The Buyer acknowledges these rights and will respect them. 8.2 The Seller refers to the disclaimer regarding intellectual property rights on the Website.
ARTICLE 9. RETENTION OF TITLE 9.1 The Seller retains ownership of delivered goods until all obligations of the Buyer have been fulfilled.
ARTICLE 10. WARRANTY AND LIABILITY 10.1 The Seller is not liable for indirect or consequential damages. Any direct damages are limited to the purchase price. 10.2 The Seller refers to the disclaimer regarding his liability on the Website.
ARTICLE 11. APPLICABLE LAW 11.1 The agreement is governed by Dutch law.
ARTICLE 12. INVALID PROVISIONS 12.1 Invalid provisions do not affect the validity of the other provisions.
ARTICLE 13. AMENDMENT OF THE GENERAL TERMS AND CONDITIONS 13.1 The Seller can amend the General Terms and Conditions and will post the most recent version on the Website. The Buyer should regularly check the terms.
DISCLAIMER: The rights regarding the Website and the information provided are owned by the Seller. The Seller is not liable for direct or indirect damages resulting from the use of the Website or the information provided. Copyright © Saint Enchanté, 2024. All rights reserved.
